Shipping policy

SHIPPING POLICY

Last updated: September 2026

Thank you for shopping with MeMall168! We want to make sure you have a smooth and enjoyable experience from the moment you place your order to when it arrives at your door.

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📦 Order Processing Time All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

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🚚 Shipping Timeframes

Note: These are estimated timeframes and may vary due to customs processing, carrier delays, or peak periods.

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💰 Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.

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📍 Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online. Please allow 2-5 business days after dispatch for tracking information to update.

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🌏 International Shipping Shipping availability varies by product and destination. For destinations not listed, please contact info@memall168.com before ordering. Please note that international orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

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⚠️ Delays & Circumstances Beyond Our Control Occasionally, delivery times may be affected by factors outside our control, including customs clearance, extreme weather, or carrier disruptions. We appreciate your patience in these situations and will do our best to keep you informed.

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📩 Questions? If you have any questions about your order or shipment, please contact us at info@memall168.com and we'll get back to you within 1-2 business days.

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